FREQUENTLY ASKED QUESTIONS
IBTM stands for Incentive, Business Travel, and Meetings.
Over 400 suppliers of services for event and meeting organization:
- Destinations with event infrastructure
- Venues and hotel chains with event spaces and meeting rooms
- Event production services
- Event transportation providers
- And more
Check the confirmed exhibitors’ list at this link:
https://www.ibtmamericas.com/en-gb/list-of-exhibitors.html
The information on this link is constantly updated. We recommend you stay tuned.
IBTM Americas will take place on August 21th and 22th, 2024, at Centro Citibanamex in Mexico City.
Address:
The event will be held in HALL D (Exhibition Hall Level).
General visitor, buyer, and hosted buyer access is free of charge.
However, there is a one-time non-refundable cost of $5 USD to apply to the Hosted Buyer program.
The exhibition floor is open from 10:00 AM to 7:00 PM.
However, there are different activities outside the exhibition hours.
To stay updated on all activities we recommend referring to:
Event Program: https://www.ibtmamericas.com/en-gb/WHATSON/event-program.html
Conference Program: https://www.ibtmamericas.com/en-gb/WHATSON/sessions.html#/sessions
The information on these links is constantly updated. We recommend you stay tuned.
There are 4 participation levels in IBTM Americas, and each level includes specific benefits during your participation:
LEVEL 1
Your VISITOR badge includes:
- Access to the exhibition floor for both days of the event
- Access to the conferences of the following programs:
o Event Design Conference (EDC)
o Romance Congress
o Pharma Congress
o Sport Congress
o Sustainable Mindset Talks - Simultaneous translation in conferences
- Pocket Map
- CMP accreditation for participating in conferences
- Participation recognition upon completing the satisfaction survey
LEVEL 2
Your BUYER badge includes all the benefits of the GENERAL VISITOR, plus the following benefits:
- Access to the welcome party
- Access to sponsored breakfasts
- Access to the Hosted Buyer lounge
- Opportunity to qualify for participation in FAM TRIPS
LEVEL 3
Your SEMI-HOSTED BUYER badge includes all the benefits of the BUYER, plus the following benefits:
- Access to the appointment platform to schedule meetings with exhibitors
- Appointment agenda
- Accommodation for the duration of the event for out-of-town Hosted Buyers*
- Local transportation for out-of-town Hosted Buyers*
- Parking for Hosted Buyers from Mexico City
- Access to the educational program of the Meetings & Events Transformation
- Access to the welcome party
- Access to sponsored breakfasts
- Access to the Hosted Buyer lounge
- Access to the Hosted Buyer food court
- Food & Beverages
- Opportunity to qualify for participation in FAM TRIPS
- Welcome kit
- Coatroom
LEVEL 4
Your FULLY-HOSTED BUYER badge includes all the benefits of the SEMI-BUYER level, plus the following benefits:
- Airline tickets in case of being outside of Mexico City*
*Not applicable for buyers from Mexico City.
IBTM Americas is an event for professionals in the Meetings % Events Industry; however, we have developed some activities for the student segment, which are accessible by invitation only. If you are a student and would like to learn more about these activities and be considered, please send an email to: [email protected]
Our official agency can assist you in planning your entire trip:
- Best rates for accommodation
- Flight quotations from different airlines
- Tours to enhance your experience in Mexico City and other destinations
Please get in touch with our agency:
Email: [email protected]
Tel: (55) 2728 4269
Yes, Centro Citibanamex has a spacious covered parking area.
TIME |
FRACTION |
RATE* |
Up to 30 minutes |
From 0 to 30 minutes |
Sin cargo |
Up to 2 hours |
From 31 to 120 minutes |
$80.00 |
Up to 4 hours |
From 121 to 240 minutes |
$160.00 |
Up to 6 hours |
From 241 to 360 minutes |
$240.00 |
Up to 24 hours |
From 241 minutes to 24 hours |
$240.00 |
*Prices in Mexican pesos, VAT included.
Yes, as it is a service provided by the venue, invoicing should be requested directly to Centro Citibanamex.
Through: https://centrocitibanamex.com/facturacion/
Here are their contact details:
Service hours: Monday to Friday from 10:00 to 18:00
Support email:
Tel: 5552682000 ext.5864
Only entry with companion animals is allowed upon prior notification to the organizing committee. If this applies to you, please contact us directly through this email: [email protected]
Entry with personal photo or video equipment such as cell phones and non-professional cameras is allowed. Professional recording and photography equipment must be accredited as press to enter the event.
The event does not provide internet service. However, if you require internet access during your visit, you can directly contract it at the ADDITIONAL SERVICES office of Centro Citibanamex:
Wireless internet in common areas, with profiles of up to 512 Kbps and up to 1024 Kbps (Purchased per device per day, the key is non-transferable between devices).
Yes, the venue offers different options:
OPTION 1 - FOOD TRUCKS
You will find a variety of fast-food options.
Located within the exhibition hall of IBTM Americas "Hall D", find them between the JUKE BOX Stage and the HOSTED BUYER Lounge.
OPTION 2 - FAST FOOD
Quick food options with a wide variety of cold and hot dishes.
OPTION 3 - DELI-CAFÉ
In the main exhibition corridor, you will find coffee stations accompanied by sandwiches, cookies, donuts, and a delicious variety of beverages.
OPTION 4 - RESTAURANT GALERÍ
Located on the exhibition hall floor, Restaurant Galerí offers à la carte or buffet service with high-quality original dishes.
Hours:
Breakfast service 8:00 AM - 11:00 AM
Lunch service 1:00 PM - 5:00 PM
Reservations:
(52 55) 5268 2072
The venue is equipped with elevators, ramps, and wheelchair rental services, among other facilities. If you require assistance, you can approach the additional services, or the medical service located in the main lobby.
If you need any other type of support to enhance your experience at the event, please contact us directly via email at [email protected]
The coat check service is exclusively available for Hosted Buyers, so we recommend you make necessary arrangements for your belongings.
The conference program on our website will indicate the number of credits offered for each session.
To obtain credits for each conference, you must attend the entire session.
Your badge will be scanned upon entry to each conference, and at the end of the session, you will be asked to complete a brief survey. This is how we validate your attendance at the conferences you participated in.
Between September and October, you will receive an email with the credits you have earned during your visit.
Yes, in the week following the event, you will receive an email asking for your assistance in completing a survey. Once you complete the survey, you will be able to download your certificate of participation.
Yes, after the event, the presentations and recordings of the conferences will be uploaded to our website. You will only have access to the presentations and/or recordings of the speakers who have given prior authorization for their publication.
The conferences presented on the IBTM Americas Stage, ENCORE Stage, and JUKEBOX Stage will be recorded. However, they will only be published if the speaker authorizes their dissemination.
Request an invitation letter by emailing [email protected], providing the following details:
Name
Position
Company
Go to the registration booth in Sala D, where the organizing committee will assist you in generating your badge. However, we recommend that you print your badge before at home or at your office to avoid any inconvenience and expedite your access to the event.
Make sure you are not using an email that is already registered. If you continue to have problems, send an email to [email protected] with as many details and screenshots as possible so that we can assist you in the best way.
The access e-badge for VISITORS and BUYERS will be available 1 month prior to the event in your account created at the time of registration for IBTM Americas. You can access your account with your ID and PASSWORD through this link: